Privacy Policy for Bloom & Beam Furniture

Bloom & Beam Furniture, located at 87-135 Brompton Road, London, City of, SW1X 7XL, GB, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you visit our site, use our services, or interact with us. Your use of our site and services signifies your understanding and agreement to the terms of this policy.

Information We Collect

We collect various types of information from and about you, including:

• Personal Data You Provide: This includes information you directly provide when you inquire about our bespoke furniture design, antique furniture restoration, sustainable sourcing, interior design consultations, or upholstery services, or when you contact us for appointments. This may include your name, email address, postal address, phone number, and any details about your project or preferences.
• Usage Data: We automatically collect information when you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our online platform is used and improve its functionality.
• Communication Data: Records of any correspondence between you and Bloom & Beam Furniture, such as emails or phone calls, are retained to improve our service and for record-keeping purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services, including bespoke furniture design, antique restoration, and interior design consultations.
• To respond to your inquiries, schedule appointments, and fulfill your requests for information.
• To improve and personalize our site and service offerings, understanding consumer preferences for furniture collections and design services.
• To communicate with you about updates, promotional offers related to our services, and other information that may be of interest to you, in accordance with your communication preferences.
• To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. We process personal data based on:

• Consent: Where you have given us clear consent to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Disclosure of Your Information

We may share your information with third parties only in specific situations:

• Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., website hosting, analytics, CRM systems). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Security of Your Information

The security of your personal data is important to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

As a resident of the European Economic Area (EEA), you have certain data protection rights. Bloom & Beam Furniture aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Bloom & Beam Furniture relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us at [email protected]. You also have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: Bloom & Beam Furniture, 87-135 Brompton Road, London, City of, SW1X 7XL, GB
• By phone: +447457092305